HOW TO ORDER
Tide mammoth.com offer more than 2000 different style of mammoth ivory jewelry and premium gift to our clients. We can only show a small proportion of our goods in our web site. Moreover, new design continuously add to our stock list almost every week. R & P International Limited is located in Hong Kong. Our quotation to you shall be in U.S.$ FOB Hong Kong. International transport and insurance cost shall be added according to clients' instructions.

ORDER AND FORMS OF PAYMENT
No minimum order is required. All our prices shall be quoted to you in wholesaler price basis. Please arrange payment to us of 100% of the total amount, by business check or international money order and/or by telegraphic transfer. This prepayment will allow us begin to process the order immediately. You may suggest your payment method to us and this can be modified in depending on special agreement with our customers.

DOCUMENT
There are no any restrictions in trade involving mammoth ivory wares, thus you are free to import such handicrafts in any quantity, any time you like. However, if you still want an offical export document, a CITES re-export certificate issued by our government authority will be supplied for your customs clearance.

DELIVERY
Under normal conditions your products will be dispatch within 15 to 30 days after we receive the confirmation of the order. The actual date of shipment will depend on quantities and types of products requested. Moreover, you choice shipping method will affect the delivery time too. If customers make a sample order for our stock goods, we can arrange the earliest delivery date, usually within 10 working days.

PACKAGING
Larger ivory carving item will be wrapped individually with thick tissue paper and bubble plastic bag to anti collision breaking. Small item or premium gift item shall be packed in different types of bags or boxes according to the size. Air Shipments are packaged in corrugated cardboard boxes. Tide mammoth.com. R & P International Limited always believe that your goods should arrive in good condition. However, insurance against theft or breakage is your responsibility and can be provided at additional cost. We can quote those additional costs according to your instructions. The additional costs will be added to the F.O.B. prices for those particular insurance requirements.

Please browse our site to find out more about our services, artisans and the ordering process. You can find many of our current products featured in our Online Catalog. We invite you to contact us with your questions, comments, and concerns. We promise to respond promptly and provide any information we can.